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Free Delivery on all Orders over £50 Excludes Highlands & Islands




i) We will dispatch all orders within 24 hours of receiving payment, and once dispatched are delivered within 48 hours.

ii) Special order and custom items can take up to 1-2 weeks but are usually much sooner. Estimated delivery times will be advised via email.

iii) Delivery is made by courier or Royal Mail and will require a signature. We accept no liability and shall not be held responsible for late delivery by couriers or Royal Mail.

iv) If delivery is unable to be made the courier will leave a card with details of how to claim your parcel. Failure to complete a delivery by you may result in additional charges for re-delivery or courier return costs as incurred by North West Paper Supplies.

v) If a delivery is damaged you should record this on the delivery signature documentation. We will arrange with you to replace the goods as quickly as possible or other arrangement in agreement with yourselves and at the discretion of North West Paper Supplies.

vi) Please ensure we have your correct business address and delivery details as no responsibility can be taken for any mistakes.



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