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General Terms and Conditions

By placing an order with Northwest Paper Supplies through our website, by email or by telephone order you are agreeing to the terms and conditions set out below:


i) Orders can be placed through our website: www.northwestpapersupplies.com, by email: sales@northwestpapersupplies.com, or by telephone:  0800 298 0014

ii) After completion of your order please check your order confirmation to ensure all details are correct. If you need to make any changes please notify us immediately by telephone or email as above.

iii) Due to supply from distributors all items are subject to availability and may be withdrawn at any time. In the event of an item being unavailable we will offer an alternative or give a full refund.

iv) We will try to maintain the price as advertised but we reserve the right to change before you place an order.


i) Prices are in GBP and are subject to VAT as we are a VAT registered company.

ii) Payment can be made by most credit or debit cards, using Paypal, a secure payment method, either via our website, email payments, or by telephone, and will be debited from your account prior to dispatch of your order. Alternatively, on receipt of a cheque or postal order made payable to 'North West Paper Supplies', and sent with order requirements including business address and delivery details, the goods will be dispatched.

iv) All orders must be paid for prior to dispatch.


payment methods